Frequently Asked Questions

Have a question for the phyx. team?

We receive a number of questions about Physio, Pilates and our Classes. Below you can find the most common and frequently asked questions we get. Of course if you cannot find what you’re looking for, simply reach out to us. We are more than happy to help.

  • Although a referral is not required for private clients, if you have one, please still bring it.
  • Any relevant scans (we may refer you for scans if required).
  • We usually need to expose the area requiring treatment. Please wear loose comfortable clothing.

Attire – Wear comfortable clothing that you can move around in. Usually tights or loose comfortable clothing. Please, no crop tops.

Hydrate – So we can reduce the waste of disposable plastic cups, please bring your own water bottle. We have a filter tap you can use.

Hygiene – Pilates grips socks for hygiene and safety. If you would like to bring your own reformer mat, you may.

We have ample free parking on site.

For private clients, no referral is required. For DVA, workcover claims, 3rd party insurance claims and Medicare EPC, then a referral from your doctor is required.

Yes. We have onsite Hicaps facilities so you are able to claim your rebate on the day. Please remember to bring your card with you.

Our approach to Pilates is from a physiotherapy view point. Our focus is on working hard, mindfully and with correct technique and breathing.

During your initial appointment we will cover all or some of the following:

  • Get to know you, any injuries that we need to consider, your goals.
  • Correct Pilates Breathing.
  • Posture – How to adopt the correct posture in standing, side lye, on your back and in sitting.
  • Core education – Ensuring correct technique and determining its baseline strength (TA and Pelvic floor).
  • Neutral spine – What is neutral spine, its importance and determining your neutral.

Have a question?

Looking to make an appointment or book a pilates class?

Booking online is the quickest, most convenient way to lock in the time, practitioner & class type you want.